Technology Insight for Biometric Authentication

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This paper discusses insights for IT Security and Risk Management professionals for the evaluation of biometric authentication solutions.  According to Gartner, “Biometric methods promise better user/customer experience (UX/CX) and accountability than other orthodox credential-based methods”.

Recommendations from this research include:

  • “Identify use cases where an active biometric method can satisfy a need to improve UX/CX, trust or accountability”
  • “Evaluate the biometric method as a replacement for an existing password or PIN or as an additional factor”
  • “Consider device-embedded methods carefully and look at third-party methods that can likely provide better trust and accountability and more consistent UX/CX across multiple endpoint devices”

Gartner Technology Insight for Biometric Authentication, Ant Allan, Tricia Phillips, 6 September 2017.